SMS Privacy Policy
Last updated: Oct. 23, 2024
The LIGHTERANDCO mobile message service (the "Service") is operated by LIGHTERANDCO (“LIGHTERANDCO”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to LIGHTERANDCO’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of LIGHTERANDCO through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with LIGHTERANDCO. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18446207121 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other LIGHTERANDCO mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18446207121 or email TOMMYGUNZLIGHTERANDCO@GMAIL.COM.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Refunds and Exchanges
ALL SALES ARE FINAL AND PLEASE NOTE THAT LIGHTERANDCO LLC RESERVES THE RIGHT TO CANCEL OR REFUSE ANY ORDERS PLACED FOR ANY REASON
• All Pre-order items, production time depends on the factory, we do not guarantee the shipping date, before you submit the order please note you are aware that it may take additional time for your order to arrive. Typically pre orders arrive and ship out on or shortly after the estimated release date. However please allow a 14 day grace period from the release date for your order to ship.
• No exchange and refund
• Please check the product info before you submit the payment, make sure you understand the shipping terms. NO REFUNDS or NO CANCELLATIONS after submitting the order.
• When you decide to make the payment for pre-order, it means you clearly understand and accept the terms of the reservation.
Damages and issues
Please inspect your order upon reception with 3 business days of shipment arrival date and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If so, you'll be automatically refunded on your original payment method or sent a new product. You'll have to print your own shipping label to send your package back to the stated address in the email thread. Items sent back to us without first requesting a return will not be accepted.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
Incorrect Address and Lost Packages
Please review all information before placing an order. Incorrect addresses for delivered products will not be refunded or replaced.
Any lost, stolen, or damaged shipments will not be refunded or replaced if the tracking number post an order has been delivered. A claim will need to be filed with USPS and UPS depending on your carrier tracking number.
You can contact us at tommygunzlighterandco@gmail.
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